Guest Services Specialist
Seeking self-motivated and passionate individuals to work in our Guest Services and Rental Hub on weekdays this winter. This is a great full time (or part time) position with opportunities for growth into other assisting or seasonal roles at Catamount Outdoor Family Center.
Main responsibilities include positive guest service, answering phones & emails, renting ski, bike and snowshoe equipment, membership sales, processing transactions & cash handling, and sharing trail conditions.
This position will support the Operations Coordinator with programming and events, including but not limited to assisting with SnowSchool equipment needs and building fires on program days. This position will also support our Trails & Facilities Manager with projects including but not limited to shoveling, trail maintenance support, and sport equipment tuning (waxing skis, etc). Position growth is dependent on individual interest, skills, and availability.
Guest Service Specialists are the first point of contact for visitors coming to the Catamount Outdoor Family Center. Your interactions will help shape their experiences on the trails. As a predominantly weekday staff member, you will get to know the Catamount community very well and will act as a liaison for customer feedback. Good communication skills are required and previous experience in guest service is preferred.
- Flexible schedules
- Winter Season Membership & Benefits
- VT Ski Reciprocal Program
To apply, please send a letter of interest and your resume to: email@example.com